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  • Items can be returned at the buyers cost within 14 days of the original purchase date. goods that have been used and not deemed faulty will not refunded in any form or way. we reserve the right to charge a 20% restocking fee for non faulty items. buyer will also be responsible for shipping costs both ways when the item is not deemed faulty. Please not we will not be able to compensate in any way or form if you sign for a item has has courier damage, It is you responsibility to check the goods before you sign for to say your happy with the condition. All ovens will be covered in black plastic film, we strongly suggest you you take of the plastic film before you sign for the item and make sure you give it a good check over, 

    Please note due to the fragile nature of the materials used to manufacture our ovens,  every oven we deliver will have at least one but more than likley more small chips around the base of the oven, you can not refuse delivery/ retrurn of the oven/BBQ on the basis the base is chipped